Workshops
One topic, one focused session.
- Duration
- Half or full day
- Best for
- Teams that need one specific skill
- Delivery
- Live online
Training and hands-on support for online retailers
DEGILOICE LTD helps e-commerce teams learn the work, tidy up their operations, answer customers well and present products clearly. We are registered in London and work with sellers across the UK and Europe.
We help with order handlingproduct listingscustomer repliesteam trainingnew marketspeak season
What we help with
Six areas where online retailers most often lose time, money or customers. Pick one, or combine several into a single programme.
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E-commerce Training
Structured courses and workshops that teach owners and teams how an online store really runs.
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Operational Support
Experienced hands for the daily running of your store: orders, stock, suppliers and the tasks that keep slipping.
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Workflow Improvement
We map how work moves through your business, remove steps nobody needs and document the ones that matter.
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Customer Service Processes
Clear rules, reply templates and response targets, so every customer gets a fast and consistent answer.
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Product Presentation
Listings that answer buyers’ questions before they ask: clear titles, honest descriptions and tidy catalogues.
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Marketplace & Cross-Border Growth
Guidance for adding a new marketplace or a new country without disrupting what already works.
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Not sure where to start?
Describe your store and the problem in a few lines. We will tell you which service fits, or if none does.
What changes when the basics are in place
Most stores do not need a grand strategy. They need clear routines that everyone follows. Flip the switch to see the difference.
Time spent firefighting: highlow
- Orders are checked from memory Orders are checked against a daily list
- Every customer question gets a new answer Common questions have tested reply templates
- New starters learn by shadowing whoever is free New starters follow a structured onboarding track
- Product pages are written in a hurry Product pages follow one clear standard
- Peak season is survived, not planned Peak season has a checklist and named owners
How working together runs
Every engagement follows the same four steps, whether it is a single workshop or several months of support.
Intro call
You tell us how your store runs and where it hurts. We tell you honestly whether we can help.
Proposal
A written scope with format, timing and fees, agreed before any work starts.
Training and support
Sessions, documents and hands-on help, delivered on a schedule you can see.
Review
We check what changed, hand everything over and agree any next steps.
Three ways to work with us
Choose the format that matches the problem. The scope, timing and fees are always agreed in writing first.
Programmes
Several weeks of structured work.
- Duration
- 3 to 8 weeks
- Best for
- Onboarding, process and service projects
- Delivery
- Sessions plus documents
Ongoing support
A steady extra pair of hands.
- Duration
- Monthly
- Best for
- Stores that need regular help
- Delivery
- Remote, inside your tools
The company behind the work
DEGILOICE LTD is a private limited company registered in England and Wales. We provide education and support services to businesses that sell online: training, operational help and practical guidance delivered by people who know how online retail works.
- Independent online shops
- Marketplace sellers
- Direct-to-consumer brands
- Retailers moving online
- Teams selling across borders
From
DEGILOICE LTD128 City Road
London
EC1V 2NX
United Kingdom
London
EC1V 2NX
United Kingdom
- Company number
- 17364485
- Incorporated
- 27 July 2026
- Registered in
- England and Wales
- Company type
- Private limited company
- Director
- Darja Parhomovits
- Nature of business (SIC)
- 85590 Other education not elsewhere classified
85600 Educational support services
Tell us what is slowing your store down
Send a few lines about your business and what you would like to improve. We will reply by email and suggest a sensible next step.